Communication
Effective communication is a cornerstone of success in any business setting. Our Communication Training Program focuses on developing the essential communication skills needed to build strong professional relationships, convey messages clearly, and influence others positively.
Mastering Business Communication: The Art of Connecting and Influencing
Objectives (Problems we solve):
- Foster understanding and collaboration within organization
- Better communication and teamwork within teams and work groups
- Build stronger bonding among team members, business partners, and stakeholders
Outline
See below details
Building Rapport and Trust
- Flock of bird
- We are on the same boat: the Common Enemy Strategy
Conflict Resolution and Difficult Conversations
- There is always a solution: Find a win-win way.
- BATNA: Walk away or take away
Active Listening and Empathetic Communication
- Active listening & empathetic listening
- Paraphrasing & caring
- The Da Vinci Code of communication: Encoding and decoding a message